Over its many years of service to elders in the wider Warrnambool community, Lyndoch Living has always focused on providing a quality service centred on individual needs and preferences. The result of which, is better resident wellbeing.
A number of different continence products and suppliers have been used over the years. But when it was announced that Lyndoch Living were moving back to TENA products the overwhelmingly positive reaction reaffirmed the decision for management. “The decision to change back to TENA for the ongoing supply of continence products was based on several discussions around ensuring positive resident outcomes,” Julie Baillie, Director of Nursing stated.
“TENA offered a wide range of products and had the tools and assessments in place to ensure that the right product was prescribed for each individual resident’s needs. They offered ongoing education and training opportunities for all staff and residents,” added Baillie.