Services for aged care facilities
We understand that each aged care facility is unique. Our Services are personally tailored to support your aged care facilities’ individual needs.
We understand that each aged care facility is unique. Our Services are personally tailored to support your aged care facilities’ individual needs.
At TENA, we believe that working together makes the biggest difference. That’s why we always start by identifying the individual goals of your aged care facilities. Whether you are looking for solutions to support best-practice in your residents’ day-to-day care, or to improve the efficiency and budget of your aged care facilities, we partner with you to define and implement tailored solutions that work.
Our team of advisors includes highly experienced nurses and continence specialists who work alongside you to help implement efficient and effective solutions. We partner with you to tailor your product assortment to meet the needs of your individual residents, ensuring that waste is reduced and your residents are always receiving optimum comfort and fit. We offer in-person and online training for your staff on product usage and best-practice care routines, both improving your budget and freeing up your staff’s time for more rewarding care.
It’s essential that our solutions successfully meet your goals. We provide a range of evaluation tools to help you see the difference that our products and services are making to your aged care facilities. By measuring both quantitative achievements such as reduced product consumption and waste, as well as qualitative improvements in your residents’ skin health and comfort or your staff’s satisfaction, we support you in sustaining positive changes in your aged care facilities.
In order to achieve best results for your aged care facilities, we develop the following strategies:
We partner with you to create tailored continence care plans that support product selection for need, product changes, toileting routines and personal hygiene. As part of a best-practice continence care plan, we address daily care, skincare and night-time care from the perspective of both your resident and your staff.
Our online and in-person training modules support your staff in adopting new routines, and we offer practical guidance [1] on how to implement best-practice within your working environment.
We offer evaluation and financial support tools to assess quantitative and qualitative improvements within your care home. Our solutions are designed to support the day-to-day logistics of delivering effective and efficient care, and are tailored to the individual needs of your working environment.
By offering guidance on product selection and ordering, training for your staff, and individualised care plans that support best-practice; we help to reduce product consumption and time spent on incontinence-related tasks, ultimately improving your budget.
Our personalised services address:
TENA is a brand of Essity, a leading global hygiene and health company. With over 60 years of experience TENA is the No 1 adult incontinence brand globally*. We offer a full range of absorbent products, skincare and digital health technology solutions that are tailored to the needs of individuals, their families and healthcare professionals.
With TENA, Essity is at the forefront of developing products and services that help improve dignity and the quality of people’s lives. We strive for sustainable continence care with better care and better products.
*Euromonitor International Limited; Retail Adult Incontinence, all channels, RSP value sales, Tissue & Hygiene, 2023 ed
Email: customerservice.ANZ@essity.com
Phone: AU 1800 643 634 | NZ 0800 523 565
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
TENA, a brand of Essity - a global, leading hygiene and health company. Every day, our products, solutions and services are used by a billion people around the world. Our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, customers and society. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2023, Essity had net sales of approximately SEK 147bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. More information at essity.com.