Services for pharmacies
Our range of support drives customers to your business, whilst providing you with the products and knowledge to meet their needs.
Our range of support drives customers to your business, whilst providing you with the products and knowledge to meet their needs.
As the global market leader in continence care, the effectiveness of our products and services is trusted by customers and pharmacies alike. For many years, we have partnered with pharmacists worldwide gaining crucial insight into the continence care market and developing tools that successfully support your business growth.
We continually invest in research to innovate and evolve our wide range, ensuring that you always have the right product to meet each of your customers’ needs.
With over 50 years of experience, we have gained a deep understanding of best-practice in continence care and personal hygiene. Our range of products and services are designed based on real-life insight from pharmacists, caregivers and continence specialists.
At TENA, we recognise that your customers need trusted advice and support. With such a wide range, it is essential that your staff feel confident in their recommendations every time. Our in-store training modules provide informative advice on both our products and the experience of urine leakage.
We use our expertise to support you in transforming the lives of your customers and your business.
We offer a range of marketing tools to support your business growth. Our widespread TV and print consumer campaigns, as well as our bespoke consumer websites, raise awareness and demand of the TENA range.
In addition, we provide display and point of sale materials that tie in to our campaigns for you to use in-store.
Our product selection guides, promotion offers and new product launches help to drive customers to your business, where you can provide them with high quality products that really make a difference.
Category management
Product information and selection guides
In-store display materials
Promotion offers and free samples
Customer guidance
At TENA, we believe that the biggest differences are made by working together. That’s why we partner with continence professionals worldwide, ensuring that our products and services are designed to meet real needs.
Evidence means everything to us and all of our products are rigorously tested to make sure they are of the highest quality. As the global market leader in continence care, the trusted reputation of our range speaks for itself.
We are a key investor in global research, always striving to improve and innovate our range to provide better and more effective continence care.
We use our expertise to create tailored training for your staff so that they feel confident in providing the best possible support and guidance. We share best practice in category management and in-store promotion.
By partnering with TENA, you can see how innovative continence care can change the lives of your customer and your business.
TENA is a brand of Essity, a leading global hygiene and health company. With over 60 years of experience TENA is the No 1 adult incontinence brand globally*. We offer a full range of absorbent products, skincare and digital health technology solutions that are tailored to the needs of individuals, their families and healthcare professionals.
With TENA, Essity is at the forefront of developing products and services that help improve dignity and the quality of people’s lives. We strive for sustainable continence care with better care and better products.
*Euromonitor International Limited; Retail Adult Incontinence, all channels, RSP value sales, Tissue & Hygiene, 2023 ed
Email: customerservice.ANZ@essity.com
Phone: AU 1800 643 634 | NZ 0800 523 565
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
TENA, a brand of Essity - a global, leading hygiene and health company. Every day, our products, solutions and services are used by a billion people around the world. Our purpose is to break barriers to well-being for the benefit of consumers, patients, caregivers, customers and society. Sales are conducted in approximately 150 countries under the leading global brands TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa. In 2023, Essity had net sales of approximately SEK 147bn (EUR 13bn) and employed 36,000 people. The company’s headquarters is located in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. More information at essity.com.